FAQs

Arrivals

Campers/touring guests can arrive from 1pm – we like to make sure that any maintenance has been carried out before you arrive so you can enjoy your stay! We don’t have a waiting area so we suggest calling us on 01736 710605 if you think you’re going to be earlier than this – this doesn’t mean that we’ll necessarily be able to get you on your pitch earlier though but we always do our best. Camping guests need to depart by 11am.

Self-catering guests can arrive from 3pm. This is to make sure that our wonderful cleaning staff have enough time to work their magic – we can often have as many as 7 changeovers in a day, which involves many staff cleaning! We do try to ‘get you in’ to your lodge as early as possible, if you’d like to, let us know so we can call you when it’s ready. Self-catering guests need to depart by 10am.

6 nights a week, our Reception is open until 7pm. If you are going to be later than this, please let us know and we can explain our late arrivals procedure. Please be aware that we cannot accept camping (tent) arrivals past 9pm as putting up a tent (possibly in the dark!) would disturb many of our guests.

Booking

You can book online with us through our website or over the phone on 01736 710605. We always recommend booking direct!

Unfortunately, we cannot accept large group bookings. We’re a quiet and sleepy holiday park and when groups of friends get to together it can often result in fun times with a lot to catch up on – with our ‘Quiet after 10pm’ policy in place, we wouldn’t like to be the ones raining on someone’s parade when we do our nightly walks from 10pm and ask things to quieten down. Many people come to us year-on-year as they enjoy the peaceful nature of our holiday park and that’s why we also enjoy living here ourselves with our young family!

Pop us an email or call our friendly reception team on 01736 710605 so we can discuss your booking as it depends on many other factors!

Departures

If you are camping/touring, it’s 11am, if self-catering it’s 10am. You can request a late-check out (which is chargeable), but these have to be requested in advance of your departure day due to staffing and new arrivals and cannot be guaranteed! We actually have many camping/touring guests who book an extra night so they can leave everything set up, go into Marazion, enjoy a day at the beach and drive home overnight – what a great way to really make the most of your holiday!

Dogs

If you have booked your dog in, in advance, absolutely! If you have booked accommodation or a pitch and not discussed your dog with us, it could result in you not being able to stay here, so please talk about your four-legged friend with us first! We allow a maximum of 2 dogs per pitch/lodge and do limit dog numbers onsite, too. Our dog rules are mostly common sense, and by booking, you agree to adhere to these rules. Unfortunately, we cannot allow any other animals/family pets to stay.

We have specific non-dog and dog-friendly lodges so that those with animal allergies can have a sneeze-free break.

We don’t unfortunately – our holiday park is surrounded by lovely walks with breath-taking scenery and is not too far from the beach so we always recommend getting out and about! We also ask that people do not let their dogs poo on our grassy areas as we often have young children staying who love nothing better than to relax and play on the grass.

General Holiday Park

Unfortunately we don’t! We can recommend places nearby that sell gas however!

BBQs are one of those camping necessities! Nothing’s better than relaxing with a burger in the evening sunshine; we do stipulate though that they must be raised off the ground. We have bricks here for your use if your BBQ doesn’t have ‘legs’.

Sorry, no firepits.

Do we ever!!! We sell such a small range for a small reception/shop. We have store cupboard items such as pasta, baked, beans, tuna and cereals; butters, spreads, cheeses and milk; chocolate, sweets and crisps; fresh local bakery goods such as sliced bread, cakes and scones; and even at busier times, sausages, bacon, ham etc.! We get a lot of positive feedback about our wine, beer and cider too – for instance, Merlot is only £7.50 a bottle!

If you are self-catering, we provide linen for you such as showering towels and hand towels, bedding, tea towels and dishcloths. Beach towels are something you’ll need to bring though – don’t forget that even if you’re not planning a trip to one of our many beautiful local beaches, our indoor pool is lovely and warm so you may want to take a dip!

This is a possibility but please email us on reception@whealrodney.co.uk or call us on 01736 710605 to discuss. As long as you are guaranteed to be here for the delivery, you are already checked-in and it isn’t at a time that would disturb other guests (we have our quiet rule from 10pm-8am) and are a family orientated holiday park), it is a possibility. It’s probably worth a mention though that our shop has many very affordably priced items as we try to keep in line with supermarkets where possible e.g. Sauvignon Blanc wine is £6.99 and cold! We also have daily deliveries of Cornish bacon, local eggs, Cornish sausages, Cornish milk and bread – we have many guests who say ‘If I’d have known!’ or ‘At least I know for next time!’. It’s also worth mentioning that our staff cannot be responsible for taking deliveries, storing food or tracking down a guest and will not be on hand to help with bags/storage. Give us a call or drop us an email.

No! We love that we are a quiet site and people are respectful of our ‘Quiet after 10pm’ rule. We sell wine, rattler, tribute (and more!) and soft drinks for really reasonable prices and we have a lovely pub less than 10 minutes walk up the road.

At the top of our lane, just 7 minutes walk from us and only 1 minute from The Fire Engine Inn and Well Bar, is a lovely little park and football field – we do not have a play area on site.

Absolutely! We love it when our guests have friends and family nearby! Each unit (pitch/lodge) can have 4 guests maximum visit it and we ask that all visitors are registered with reception (including their car registration). All visitors must leave the holiday park by 9pm, are also bound by WRHP’s rules including the dog rules but ultimately are your responsibility. Failure to adhere to our park rules may result in your visitors being asked to leave and bad behaviour may result in your stay being cancelled.

Local Area

We have three ways of walking into Marazion from our Holiday Park. Two of these take less than 20 minutes and all have fantastic scenery and nature involved! Ask in Reception and we’ll happily direct you.

Marra-Zion! And while we’re here, Mousehole is pronounced Mao-zul, The Minack Theatre is The Min-ak! We’re always happy to help you with our awesome Cornish pronunciations.

Swimming Pool

No, sorry. We operate a 1:2 adult:child ratio in our pool for the safety of your children. We aren’t lifeguarded and so if you child is under 16yrs old, they must be supervised. If they are over 8yrs and are competent swimmers, an adult can supervise a max. of 2 children from the side of the pool but must be present at all times. For more info, visit our pool policy page. Your child’s safety is paramount to us!

Our wonderfully warm pool opens from 9am daily – for full information please visit our Swimming pool page. If you are staying with us, your pool entry is included in your nightly price – please make sure you’ve had a look at our adult:child ratio on our pool policy if you are bringing children. Any seasonal times will also be displayed on our Facebook page so don’t forget to ‘like’ it!

No, unfortunately we cannot have private lessons running in our pool due to insurance coverage. Anyone using the pool in this way will be asked to leave immediately and will not have their entry fee reimbursed.